HMRC said I owed £20k. It took 50 calls to find it wasn’t true
- Posted on April 26, 2025
- By The Times
- 6 Views

HMRC said I owed £20k. It took 50 calls to find it wasn’t true

Despite £50 million extra funding, MPs say customer service at the tax office is back on a slippery slope, leaving callers on hold and businesses in limbo