How Indiana upended decades of futility to become college football’s most unlikely rising power

Galen Clavio walked into the student mailroom – back when student mailrooms were still a thing – and found an envelope stuffed in his mailbox. Inside were six tickets for each of that season’s Indiana University football games, free to him as a dorm resident because, to put it bluntly, no one was terribly interested in going to Hoosier football games, let alone paying for them.