It takes an entire day to deal with a single air passenger complaint, Transport Canada director says

  • Posted on February 10, 2026
  • By The Globe and Mail
  • 3 Views
It takes an entire day to deal with a single air passenger complaint, Transport Canada director says

Regulator faces backlog of 93,000 cases, while resolutions process can take more than a year to begin
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The Globe and Mail

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