Social Security praises its new chatbot. Ex-officials say it was tested but shelved under Biden
- Posted on August 23, 2025
- By Los Angeles Times
- 1 Views
Social Security praises its new chatbot. Ex-officials say it was tested but shelved under Biden
Social Security’s Facebook page is, from time to time, pockmarked with negative reviews of a new phone bot, which the agency said handed nearly 41% of calls in July.
