The Bay Area’s 211 helpline is in crisis. Here’s what we need to do to fix it
- Posted on December 28, 2025
- By San Francisco Chronicle
- 3 Views
The Bay Area’s 211 helpline is in crisis. Here’s what we need to do to fix it
OPINION: The Bay Area’s underfunded 211 helpline answers 50,000 calls and texts a year for assistance — using outdated technology.
