Waterstones BookFest branded 'hell on earth' as 'shaking' customers 'struggle to breathe'
- Posted on August 8, 2025
- By The Daily Star
- 1 Views
Waterstones BookFest branded 'hell on earth' as 'shaking' customers 'struggle to breathe'
Waterstones' flagship store in Piccadilly, central London, was packed with customers yesterday for BookFest, the company's annual celebration of literature, but some customers said it was 'utter chaos' and 'hell on earth'
